How long does computer repair take in Johnstown?

Most software repairs including virus removal and tune-ups are completed within 24 hours of drop-off. Hardware repairs typically take 1 to 3 business days depending on parts availability. We always give you an honest timeline before starting.

Do you set up new computers for home users?

Yes. Our $89 New Computer Setup package includes initial configuration, up to 5 applications installed, data transfer from your old computer up to 100GB, security software, email configuration, and a 30-minute tutorial.

Residential IT Services in Johnstown, PA | Computer Repair & Home Tech Support

Q: Can you recover photos from a dead computer?

In most cases yes. Even if a computer will not power on, the data on the hard drive can often be recovered. Our no recovery, no charge policy means we tell you what we can recover before billing anything.

Service #1

Computer Repair in Johnstown, PA

Whether your computer is painfully slow, will not start, has a broken screen, or is making alarming noises — our certified technicians diagnose and fix it right the first time. We work on Windows PCs, laptops, and Macs.

What’s Included

Full hardware & software diagnostics
Virus & malware scan (every repair)
Operating system repair & reinstall
Hard drive testing & replacement
RAM testing & upgrade
Fan cleaning & thermal paste refresh
Screen replacement (laptops)
Startup optimization
Driver updates & patches
Post-repair performance check

How It Works

Drop off or call for a house call

Call 814-744-3000 to schedule a drop-off at our Johnstown location, or we come to you.

We diagnose and tell you what we find

Before touching anything billable we explain exactly what is wrong in plain English and give you a flat-rate quote.

Fixed and returned — usually same day or next day

Most software and performance repairs are done within 24 hours. Hardware repairs depend on parts and we always give you a realistic timeline.

Certified NoBull IT Solutions technician repairing a laptop computer at the Johnstown repair shop

$65

Flat rate — in-shop service

No diagnostic fee
Quote before we start
Hardware parts quoted separately
House call: $65/hr
Pick-up & return: $85 flat

30/90 Guarantee: Service work warranted 30 days. Hardware repairs covered 90 days.

Call 814-744-3000 Request Service Online

Service #2

Virus & Malware Removal — Johnstown, PA

Pop-ups that will not quit. A browser homepage you did not choose. Programs running in the background eating your computer alive. We remove them completely and set up protection that actually works.

Signs Your Computer Has a Virus

Unusually slow performance
Constant pop-up ads
Browser homepage changed
Programs opening on their own
Antivirus will not update or run
Strange outgoing emails or messages

What We Do

Deep scan with multiple security tools
Complete virus & malware removal
Rootkit & spyware elimination
Browser cleanup & reset
Security software installation
Windows security hardening
Performance restoration
Password change recommendations

$129

Complete removal package

Full multi-tool scan
Complete virus removal
Security software setup
Browser cleanup
Performance restoration

30-Day Re-Infection Guarantee: Same virus comes back within 30 days? We remove it again at no charge.

Call 814-744-3000 Request Service Online

Service #3

Data Recovery in Johnstown, PA

Losing irreplaceable photos, financial records, or years of documents to a failed drive is devastating. Before you assume your data is gone, call us. Our certified technicians recover data from situations most people think are hopeless.

We Recover Data From

Failed or clicking hard drives
Computers that will not power on
Corrupted or inaccessible drives
Accidentally deleted files
Formatted drives
Ransomware-encrypted files
Solid-state drives (SSDs)
USB drives & memory cards

Stop using the device immediately

If you suspect drive failure, shut your computer down now and do not restart it. Every write operation to a failing drive can overwrite recoverable data. Call 814-744-3000 for immediate advice.

Call for Quote

Pricing based on complexity

Free assessment before quote
No recovery = no charge
Transparent itemized pricing
Results reported before billing
In-shop or pick-up service

No Recovery, No Charge: If we cannot recover your data you pay nothing for the attempt.

Call 814-744-3000 Request Assessment

Service #4

New Computer Setup in Johnstown, PA

Getting a new computer is exciting — until you realize how much setup is actually involved. We take care of everything so your new machine is ready to use from day one, with all your old files already on it.

Everything in the $89 Package

Initial Windows or Mac configuration
Up to 5 applications installed
Data transfer from old computer (up to 100GB)
Security software installation
Email account configuration
Printer & peripheral setup
Windows Update run to completion
30-minute walkthrough tutorial

* Additional apps, data over 100GB, or specialty software quoted separately. We can also source and purchase your new computer for you — just ask.

$89

Complete setup package

Full configuration
Data transfer (up to 100GB)
5 applications installed
Email & security setup
30-minute tutorial included

30-Day Guarantee: Setup issues within 30 days resolved at no charge.

Call 814-744-3000 Schedule Setup

Service #5

Home Network Setup in Johnstown, PA

Slow WiFi, dead zones in certain rooms, devices that will not connect — a poorly set up home network causes daily frustration. We install and configure your router, secure your network, and connect all your devices so everything just works.

What’s Included in the $149 Package

WiFi router installation & configuration
Network security & password setup
Connect up to 5 devices
Network printer setup
WiFi signal optimization
Guest network configuration
Parental controls (if requested)
Security best practices walkthrough

* Additional devices $15 each. Mesh WiFi system installation quoted separately.

NoBull IT Solutions technician installing a home WiFi network and router in a Johnstown residence

$149

Complete home network setup

Router install & config
Network security hardening
Up to 5 devices connected
Printer setup included
Signal optimization

30-Day Guarantee: Network issues within 30 days resolved at no charge.

Call 814-744-3000 Request Service Online

Service #6

Smart Home Setup in Johnstown, PA

Smart devices are supposed to make life easier — but getting them to talk to each other and to your phone can be a confusing mess. We set up your smart hub, connect your devices, configure voice commands, and walk you through using everything before we leave.

What’s Included in the $169 Package

Smart hub setup (Alexa, Google Home, Apple HomeKit)
Configuration of up to 3 smart devices
Smartphone app integration
Voice command setup & testing
Basic automation rules (routines)
45-minute hands-on tutorial

* Additional smart devices $25 each. Security camera systems quoted separately.

$169

Smart home starter package

Smart hub configuration
3 smart devices included
Voice command setup
Smartphone integration
45-min tutorial included

30-Day Guarantee: Setup issues within 30 days resolved at no charge.

Call 814-744-3000 Request Service Online

Service #7

Senior Tech Support in Johnstown, PA

Technology changes fast and not everyone has a family member around to help. Our Senior Tech Support package is built for older adults in Johnstown who want to use their computer with confidence — without feeling rushed or confused by technical language. We take all the time you need.

What’s Included in the $99 Package

Full computer tune-up & cleanup
Email setup or troubleshooting
Browser configuration & cleanup
Video calling setup (Zoom, FaceTime, etc.)
60-minute hands-on skills tutorial
Scam & phishing awareness session
Password manager recommendation
30 days of follow-up phone support

We also offer a 10% senior discount on all other services

Customers aged 65 and older receive 10% off any service outside the Senior Tech Support package. Valid ID required. See our pricing page for all discounts including military and first responder.

NoBull IT Solutions technician providing patient computer support to a senior resident in Johnstown, PA

$99

Senior tech support package

Full tune-up included
Email & video calling setup
60-min tutorial, no rush
Scam awareness session
30 days phone follow-up

Plain English Guaranteed: No jargon, no condescension. We take as long as you need.

Call 814-744-3000 Request Service Online

Monthly Protection

Home Care Plans — Starting at $14.99/Month

Set-it-and-forget-it protection for your computer. We monitor, update, and maintain it automatically every month so you don’t have to think about it.

Home Care Basic

$14.99/mo

24/7 device monitoring
Windows updates & patches
Monthly health report
Priority scheduling
10% off additional services

Enroll — Call 814-744-3000

Home Care Plus

$24.99/mo

Everything in Basic
Antivirus management
Driver updates
1 remote session/month included
10% off additional services

Enroll — Call 814-744-3000

Home Care Premium

$44.99/mo

Everything in Plus
2 remote sessions/month
Semi-annual tune-up
Annual house call (up to 90 min)
15% off additional services

Enroll — Call 814-744-3000

View Full Plan Details & Annual Pricing

Got Questions?

Home IT Support — Common Questions

Common signs include unusually slow performance, constant pop-up ads even without a browser open, your browser homepage changed without your permission, programs opening on their own, or your antivirus alerts you to threats it cannot remove. Call us at 814-744-3000 or bring your computer in.

Most software repairs are completed within 24 hours of drop-off at our Johnstown shop. Hardware repairs typically take 1 to 3 business days depending on parts. We always give you an honest time estimate before starting and call you the moment your device is ready.

In most cases yes. Even if your computer will not power on the data on the hard drive can often be recovered. Our no recovery, no charge policy means we tell you exactly what we can recover before billing anything.

Absolutely. Our $89 New Computer Setup package covers everything: initial configuration, up to 5 apps installed, data transfer from your old computer up to 100GB, security software, email setup, and a 30-minute walkthrough.

We serve the entire greater Johnstown area and communities throughout Cambria and Somerset counties including Westmont, Richland, Ferndale, Ebensburg, Portage, Nanty Glo, South Fork, Windber, Somerset, and Davidsville. No travel fee within 15 miles.

Home Computer Help That’s Actually Honest