Residential IT Services — Johnstown, PA
Our certified technicians fix computers, remove viruses, recover lost data, and set up your home network — at your kitchen table, at our Johnstown shop, or remotely from your couch. No jargon, no upselling, no surprises on your bill.
Service Options
In-Shop Drop-Off
$65 flat rate
Pick-Up Service
$85 flat rate
Remote Support
First 15 min free
House Call
$65/hr
Service #1
Whether your computer is painfully slow, will not start, has a broken screen, or is making alarming noises — our certified technicians diagnose and fix it right the first time. We work on Windows PCs, laptops, and Macs.
Call 814-744-3000 to schedule a drop-off at our Johnstown location, or we come to you.
Before touching anything billable we explain exactly what is wrong in plain English and give you a flat-rate quote.
Most software and performance repairs are done within 24 hours. Hardware repairs depend on parts and we always give you a realistic timeline.
$65
Flat rate — in-shop service
Service #2
Pop-ups that will not quit. A browser homepage you did not choose. Programs running in the background eating your computer alive. We remove them completely and set up protection that actually works.
$129
Complete removal package
Service #3
Losing irreplaceable photos, financial records, or years of documents to a failed drive is devastating. Before you assume your data is gone, call us. Our certified technicians recover data from situations most people think are hopeless.
Stop using the device immediately
If you suspect drive failure, shut your computer down now and do not restart it. Every write operation to a failing drive can overwrite recoverable data. Call 814-744-3000 for immediate advice.
Call for Quote
Pricing based on complexity
Service #4
Getting a new computer is exciting — until you realize how much setup is actually involved. We complete the full Windows or Mac out-of-box setup — creating your user account, connecting to WiFi, setting privacy and update preferences, and signing into your Microsoft or Apple account — transfer your files from your old computer, install your essential programs, and get your email, printer, and security software working, all before we hand it back to you. This service is performed in-shop; if you’d like it done at your home, book a House Call instead.
* Additional apps, data over 100GB, or specialty software quoted separately. We can also source and purchase your new computer for you — just ask.
$89
Complete setup package
On-Site Service
Smart devices are supposed to make life easier — but getting them to talk to each other and to your phone can be a confusing mess. We set up your smart hub, connect your devices, configure voice commands, and walk you through using everything before we leave. Because this work happens in your home, it’s booked as a House Call and billed at our standard hourly rate.
$65/hr
House Call rate — 1-hour minimum
Monthly Protection
Set-it-and-forget-it protection for your computer. We monitor, update, and maintain it automatically every month so you don’t have to think about it.
Special Senior Savings
Customers aged 65 and older receive 20% off all base rates and packages, plus 1/3 off Home Care Plus — just $16.66/month. Valid ID required. See our pricing page for full details.
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